Supported web browsers and mobile devices

Modified on Wed, 11 May, 2022 at 9:45 AM

Windows-supported browsers

Google Chrome (latest version)
Mozilla Firefox (latest version)
Microsoft Edge (latest version)

Please note: as of August 17, 2021, Internet Explorer 11 is not supported.

Mac-supported browsers

Google Chrome (latest version)
Safari (latest version)
Mozilla Firefox (latest version)

Update your web browsers

It is best practice to keep your web browsers updated to the latest version to ensure that websites render properly. To update a supported browser, refer to their documentation:

Mobile Platform Requirements

The iPro mobile app is supported on phones and tablets that meet these mobile platform requirements.

OPERATING SYSTEM AND VERSION REQUIREMENTS

Android 8.0 or later
iOS 14.0 or later

To allow for innovation and to keep iPro current in the rapidly evolving mobile market, minimum platform requirements are subject to change at the sole discretion of iPro, with or without advance notice.

Mobile Devices Used for Testing

iPro performs automated and manual testing of the iPro mobile app for iOS and Android on a select set of mobile devices.

This is the current list of devices.

Android

Samsung Galaxy S7
Samsung Galaxy S8
Samsung Galaxy S9 / S9+
Samsung Galaxy Note 9
Samsung Galaxy S10 / S10e / S10+
Samsung Galaxy S20 / S20+
Samsung Galaxy S21
Samsung Galaxy Tab S6
Samsung Galaxy Tab S7
Samsung Galaxy Tab A (8 inch)

iOS

iPhone 8 / 8 Plus
iPhone 11
iPhone 11 Pro / Pro Max
iPhone 12
iPhone 12 Pro / Pro Max
iPhone XR
iPhone SE
iPad Pro (10.5-inch, 11-inch)
iPad Pro (9.7-inch, 6th generation and later)
iPad Air 2
iPad Mini 4

Customers aren’t blocked from using the iPro mobile app on untested devices that meet current platform requirements. iPro might not be able to replicate some issues for customers using the mobile app on untested devices or due to manufacturer-specific customisations.